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Ensuring safe, quality, and effective prehospital care

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Learn how to become an EMT, renew your EMT, or get a Santa Clara County EMS accreditation

About Emergency Medical Services

Learn how to get your EMT certifications and EMT or paramedic accreditations.

Find EMS policies, protocols and plans

About Emergency Medical Services

View EMS policies, protocols and plans.

Learn lifesaving information for emergencies in L.I.F.E. files

About Emergency Medical Services

Be prepared by learning lifesaving information for emergencies in L.I.F.E. files.

Find information and educational resources to reduce emergency medical services

About Emergency Medical Services

Find resources on public information and education like classroom training and field exercises.

Learn when to call 9-1-1

About Emergency Medical Services

Learn when is the right time to call 9-1-1.

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Local System Orientation Exam

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Memo

Santa Clara County EMS Protocol/Policy Revisions

The public comment period for the following protocols/policies has concluded. The finalized changes shall take effect on January 1st, 2025 at 0000. A summary of changes has been provided on the following page.

Memo

Important Updates to EMS System Orientation Process

The Santa Clara County EMS Agency (EMS Agency) has made process changes to the EMS System Orientation Examination. Changes include increasing testing opportunities, modifying the registration process, and updating the standards in the Program Participant Policies. These changes will be effective Monday, July 8, 2024. Please refer to the document that can be found on the link below for all updates and changes that have been made.

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