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Frequently asked questions (FAQs)

To become an EMT in the State of California, you will need to successfully complete an approved EMT training program. You may find a list of approved training programs here​. After you have completed your training, you must pass the National Registry (NREMT) cognitive and psychomotor examinations and apply for certification at a local EMS agency. ​

​For questions pertaining to a bill received from a 9-1-1 ambulance transport please visit the AMR website. If you have a question pertaining to a non 9-1-1 transport please contact the ambulance company directly. You can view a list of the approved ambulance providers in Santa Clara County.

System Variance Reports may be submitted in one of three ways. 

1. Complete the online form through this link

2. Download the System Variance Report, fill out the form, save the form, and email the form to [email protected].

3. Download the System Variance Report, fill out the form, print the form, and fax the form to 408-885-3538